Wednesday, June 15, 2011

Observations, observations, observations

This week I have been following patients. It's amazing how many people a patient meets and how many places they go before they actually get their exam. Since the Radiology Department is getting remodeled I'm getting the current data and figuring out ways that it might be easier for the patient to incorporate those ideas into the new plan.

While following my patients they have gone into up to 3 waiting rooms and had to check in with 2 receptionists; just to get one procedure completed.

I have also followed a lot of the radiology techs to get a feel for what they have to do pre and post test since I'm also looking at the volumes of the machine.

It has been an interesting process so far and I have met a lot of nice patients and radiology techs who are very nice about allowing me to follow.

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